Privacy & Cookies Policy
Privacy and Cookies Policy
We ("we" or "us") care about the privacy of the users ("user" or "you") of our website and/or mobile space (the "Site" and "Mobile Space", respectively) and are committed to protecting the information that users share with us while using our Site and/or Mobile Space (collectively, the "Digital Properties"), and we are fully committed to protecting and using your information in accordance with applicable law.
The information we collect
How we collect information
Why we collect the information
Who we share the information with
Where the information is stored
How long we keep the information
How we protect information
The information we collect
Below are the different types of information we may collect.
Non-personally identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-Personal Information"). Non-Personal Information does not allow us to identify the individual from whom it was collected. The Non-Personal Information we collect consists primarily of technical information and aggregate usage information.
Individually identifiable information, that is, information that identifies you or can, with reasonable effort, identify you ("Personal Information"). The Personal Information we collect through our Services includes name, email address, address, telephone number, IP address or other information requested whenever necessary. If we combine Personal Information with non-personal Information, we will treat the combined information as Personal Information for as long as it remains combined.
How we collect information
Below are the main methods we use to collect information:
We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect and record such usage, sessions and related information.
We collect information that you voluntarily provide to us. For example, we collect the information you provide when you contact us directly through any communication channel (for example, when you send us an email containing a comment or feedback).
We may collect information from third party sources as described below.
We collect the information you provide to us if you connect to our Services through third party services such as Facebook or Google.
Why we collect information
We use your Personal Information for the following purposes:
To provide and operate the Services
To develop, personalise and improve our Services
To respond to your feedback, requests and enquiries and to provide you with support
To analyse demand and usage patterns
For other internal, research or statistical purposes
To enhance our data security and fraud prevention capabilities
To investigate potential violations, enforce our terms or policies, or comply with any applicable law, regulation, or government authority.
To send you updates, notices, promotional materials and other information about our Services. If we send you promotional emails, you may opt out of receiving them by clicking on the unsubscribe link in the email.
Who we share information with
We may share your information with our service providers, in order to operate our Services (for example, by storing information on third party hosting services, providing our technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security matters; (ii) to establish or exercise our rights of defence against legal claims; (iii) to protect our rights, property or personal safety and those of our users or the general public; (iv) if we or any of our affiliates undergo a change of control, including through a merger, acquisition or purchase of all or substantially all of our assets; (v) to collect, hold and/or manage your information through our authorized third party service providers (e.g., online service companies), as is reasonable for business purposes; or (vi) to cooperate with third parties to improve your experience. For the avoidance of doubt, we may transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion.
Cookies and Similar Technologies
When you visit or access our Service, we allow certain third parties to use web beacons, cookies, web beacons, scripts, tags, and other analytics technologies and services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect information about you in order to improve the way you browse our Digital Properties, to improve the performance of our Digital Properties and to personalize your experience on our Digital Properties, and for security and fraud prevention purposes.
We will not share your email address, or any other Personal Information, with online advertising companies or ad networks without your consent.
Where information is stored
Personal Information may be retained, processed and stored in the United States of America, Ireland, Japan, Israel and other jurisdictions as necessary for the proper provision of our services and/or as required by law (as further explained below).
How long we keep the information:
Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes and enforce our agreements.
We may correct, supplement, or delete incomplete or inaccurate information at any time in our sole discretion.
How Wix protects information:
Our Digital Properties hosting service provides us with the online platform that enables us to provide the Service to you. Your data may be stored through our hosting provider's data storage, database or general purpose applications. They store your information on secure servers behind a firewall and offer secure HTTPS access to most of their services
All direct payment gateways offered by our Digital Property host and used by us comply with the standards established by PCI-DSS, as administered by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure processing of credit card information by our shop and its service providers, including physical, electronic and procedural measures.
Regardless of the efforts made and measures taken by us and our host, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with us or anyone else.
We encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, as email and instant messaging are not recognized as secure forms of communication, we ask and encourage you not to share sensitive information through these methods.
The Services are not intended for underage users. We do not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.
We reserve the right to request proof of age at any time to ensure that minors do not use our Services. If we learn that someone under the age of majority is using our Services, we may prohibit and block that user's access to our Services, as well as delete all information stored with us about that user. If you have reason to believe that a minor has shared information with us, please contact us as described below.
The use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (for example, to provide you with the Services or to provide you with our customer or technical support)
It is necessary for us to use your Personal Information to comply with a relevant legal or regulatory obligation
It is necessary for us to use your Personal Information for our legitimate business interests, provided that such use is at all times proportionate and respectful of your privacy rights.
If you are a resident of the EU, you may:
Request confirmation as to whether or not Personal Information about you is being processed, and access the Personal Information we store about you, as well as certain additional information
Request to receive Personal Information that you voluntarily provide directly to us in a structured, commonly used and machine-readable format
Request rectification of your Personal Information that is under our control
Request the deletion of your Personal Information
Object to the processing of your Personal Information by us
Request a restriction on the processing of your Personal Information by us
Make a complaint to a supervisory authority
However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have any general questions about the Personal Information we collect and how we use it, please contact us as set out below.
In the course of providing the Services to our users, we may transfer information to affiliated entities or other third parties across the borders of your country or jurisdiction to other countries or jurisdictions around the world. By using the Services, you consent to the transfer of your information outside the EEA.
If you are located in the EEA, your Personal Information may only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection is in place to safeguard the Personal Information. We will take reasonable steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that adequate safeguards are in place so that the risks of unlawful use, alteration, deletion, loss or theft of your Personal Information are minimised, and that such third parties act at all times in compliance with applicable laws.
CCPA Rights in Your Information
If you are a California resident using the Services, the California Consumer Privacy Protection Act (the "CCPA") may provide you with the right to request access to and deletion of your information.
To exercise your right to access and delete your information, please contact us as set forth below.
Users of the Services who are residents of California and under the age of 18 may request and obtain removal of any content they have posted by emailing us at the address listed below in the "Contact Us" section. Any such request should be marked "California Removal Request" in your email. Any such request must include a description of the content you wish to remove and information reasonably sufficient to permit us to locate the content. We reject all "California Removal Requests" that are not properly marked or submitted, and we may not be able to respond if you do not provide adequate information. Please note that your request does not guarantee a complete or comprehensive removal of the content in question. For example, material you have posted may be republished by another user or third party.
If you have any general questions about the Services or the information we collect about you, or about how we use it, please contact us:
Name: DELLA SCHIAVA Vincent
Address: L-4930 Bascharage, 34, bvd. J-F Kennedy
Last version 17/03/2021